Active Incident

Updated a few seconds ago

Incident Status

Degraded Performance

Components

Workfront Fusion

Locations

Workfront Fusion



November 3, 2020 11:20AM MST
[Investigating] Some users may be having issues with their FLOs executing at this time. We are working to resolve this issue as quickly as possible.

November 3, 2020 1:29PM MST
[Monitoring] A resolution has been found and put in place. Flos should now be processing.

November 3, 2020 1:45PM MST
[Investigating] Flo executions are slow and timing out. We are working to identify the cause.

November 3, 2020 3:54PM MST
[Investigating] Flow executions for some customers will be slow but should still be executing. Flow tests in the Fusion UI may timeout, but the flow should still execute. We are still currently working to identify the issue.

November 3, 2020 5:18PM MST
[Resolved] Flow executions for Fusion 1.0 should now be executing quickly as well as tests in the UI working properly.

November 4, 2020 10:44AM MST
[Investigating] We are getting a few reports of slowness on flo executions and we are investigating the issue.

November 4, 2020 12:42PM MST
[Investigating] We are still investigating the slowness on certain Fusion 1.0 flos

November 6, 2020 2:34PM MST
[Identified] Some issues have been identified in performance, and engineering teams are working to apply changes. This process is expected to take some time, but updates will be provided periodically.

November 12, 2020 4:19PM MST
[Investigating] Several changes have been implemented so far, but performance issues are still intermittent. Engineering teams are continuing to work to identify and create a solution.

November 30, 2020 3:55PM MST
[Investigating] Engineering teams are still working on the issue.

Workfront Application Platform




Operational

Workfront API




Operational

Workfront Event Subscription




Operational

Workfront Fusion




Degraded Performance

Workfront Library




Operational

WorkfrontDAM




Operational

Workfront Proof




Operational

Workfront Non-Production




Operational

Customer Experience Site




Operational

External Services

1

Active Incidents

0

Active Maintenances

1

Upcoming Maintenances

Scheduled Maintenance

Workfront Scheduled MaintenanceScheduled Maintenance

Schedule

December 12, 2020 8:00PM - December 13, 2020 12:00AM MST

Components

Workfront Application Platform, Workfront Non-Production

Locations

CL06, CL01 - Preview/Sandbox, CL02 - Preview/Sandbox, CL03 - Preview/Sandbox, CL05 - Preview/Sandbox, CL06 - Preview/Sandbox

Description

We will be performing infrastructure maintenance on the evening of Saturday, December 12th at 10:00 PM Mountain Time. During maintenance, services may be unavailable for up to 90 minutes. Environments impacted: CL01, CL02, CL03, and CL05 - Preview and Sandbox environments CL06 - Production, Preview, and Sandbox environments Expected time of maintenance: Saturday, December 12th from 8:00 PM to 9:30 PM Mountain Time
Maintenance Windows North America: CL01 | CL02 | CL03 | CL05 | CL06 2nd and 4th Saturday 8:00 pm to 12:00 am MT 1st and 3rd Thursday 8:00 pm to 12:00 am MT EMEA: CL04 2nd and 4th Saturday 8:00 pm to 12:00 am GMT 1st and 3rd Thursday 8:00 pm to 12:00 am GMT CL01, CL02, CL03, CL05, and CL06 Preview environments refresh on Saturday CL04 Preview environment refreshes on Friday **We infrequently schedule maintenance in the windows listed above. If down time is necessary, it will be scheduled in the corresponding window and announced on this page.**